Sock Drawer Support

Need help with Sock Drawer? Email support@firstshiftapps.com. Please include your iPhone model, your iOS version, and the game version (Sock Drawer, Settings, bottom line). We usually answer within a few days.

Common questions

How do I play?

Tap a sock in the basket, then tap a drawer to put it there. Two matching single socks fold into a pair. Fill every drawer with finished pairs to win. Each new twist shows a short tip the first time you meet it.

What do the stars mean?

Three stars means you finished in the best number of moves, or just one more. Three stars on every level in a section earns a free undo.

I am stuck.

Restart is always free. You also get free undos from stars, and when those are used up you can choose to watch a short ad for one more undo.

How do I remove ads?

Settings, Remove Ads ($2.99). It is a one time purchase that removes the ads between levels forever. The optional "watch an ad for an undo" button stays, in case you want it.

I bought Remove Ads but I see ads between levels again (new phone, or I reinstalled).

Settings, Restore Purchases. Use the same Apple account you bought it with.

My progress disappeared.

Progress is saved only on your iPhone. Deleting the app, or moving to a new iPhone without a device backup, starts the game over. Remove Ads comes back with Restore Purchases.

Can I turn off sound or vibration?

Settings: Sound, Vibration and Reduce Motion switches. The iPhone silent switch also mutes sounds.

Does it work offline?

Yes. Every level plays offline. Ads simply do not show without a connection.

Why did my iPhone ask about tracking?

Ads pay for the free game. If you allow tracking, ads may match your interests; if not, you still see ads, just not personalized ones. The game is exactly the same either way. Change it any time: iPhone Settings, Privacy & Security, Tracking.

Privacy

See our privacy policy: https://firstshiftapps.com/sockdrawer/privacy